Front Desk Check-In

If you are running a gym, bootcamp, or CrossFit Box, you are going to need Gym Management Software. We have been using EZFacility for four years, and here is what we think. Choosing your Gym Management Software is complicated. Every company makes a different…

“The Washington City Community Center in Washington City, Utah has been with EZFacility since 2008 and have been consistently impressed by its abilities and functionality. It is an incredible system that has made me feel, as and operations manager over a 110,000 sq. ft facility, always in control and on top of my facility. In this industry those are feelings that are hard to come by. To all those on EZ’s team, you do an incredible job and I appreciate your excellent customer service.”

“We’ve been actively using your system on a daily basis for over four years. EZFacility has allowed us to coordinate the master building schedule with two differnt units in the building. The decision to use your system for reservations / master scheduling has drastically improved our customer service to our patrons and student employees. Keep doing what you’re doing!”

“EZFacility has made my job easier! The technical staff have been supportive about customizing the system to our needs to help improve customer service and because it’s internet based, I can access my schedules from anywhere! I love it!”

“EZFacility has improved our internal communication with its scheduling system immensely. The on-line registration has revolutionized our programming and has been well received by our customers. With over 200 soccer teams playing in one session the EZ Leagues feature has been great for scheduling games, tracking scores and keeping stats. The staff at Body Zone is very happy with the services we receive through EZFacility.”

“Not until EZFacility came along were we able to use a program that combines ease of use, with comprehensive coverage of all our programs. Moreover, the staff at EZ Facility responded quickly to any small changes we needed to make the software even more compatible with our needs. Their software has allowed our multi-sport facility to streamline it’s internal operations and we would recommend it as the best scheduling program in the country!”

“Thank you all for your support. It’s been refreshing working with all of you because you’re all so dedicated to providing the best service and product possible. What sets you apart in my experience is that I can call your support team and present them with a challenge that we’re having, propose a change that would assist our business and within days (sometimes hours) they’ve got a solution for me and within a couple weeks the solution is implemented in the software. I love the process and how customizable it is.”

“Thank you for making our jobs easier and our facility look so professional. We appreciate the outstanding support and personal touch that your company provides.”

Our customers love the ability to view their schedules and track team standings, and it’s so simple to use.

“I am having a blast working with it and will make our busy time of the year very very easy. Thanks again for creating a great product.”

You guys are the greatest! I am pleased I made the right decision to purchase your software.

“We opened in 2009 and have grown to 5 locations in Northeast Ohio. EZ has helped us to stay organized with our bookings, stay on top of our accounts receivable, and helps us continue to grow our business each year.”

“We have been running our shooting ranges for 10 years with this product. Customer service is excellent. There are no hidden fees with the POS system. Reporting is great, a wonderful off the shelf product that can be used by different businesses. The online eCommerce is simple and great to use.”

“EZFacility has helped us deliver exceptional customer service, and build a strong foundation that Liberty Firearms Institute can rely on.”

It does all that is needed for our industry and to keep accurate records as well as communicate with our clients.

I really like how easy to use EZFacility is and the support I get is great – they are always so kind and show me the best way to do things. Overall, it is a great system and the support is brilliant.”

I can’t stress enough that it’s a great experience. Always! If and I do mean IF we have a problem (usually it is us not knowing how to do something properly) we call and immediately get an answer! Not only an answer but a fast and friendly answer! We have never had a bad experience calling in or a customer service person that was not willing to help or wasn’t friendly! As far as the product goes it does everything we need it to and does it very efficiently and very well.

EZFacility has improved the efficiency of scheduling lessons at our club. Since I’m the scheduler, I’m the one who notices all of the ‘glitches’ that come along with scheduling and EZ’s software has made it easier for me to do this. I love the feature of the reminder e-mails going out to the client and the instructor. Also, for registering for various programs, EZ has taken away our paper registrations which is another big bonus. The BIGGEST pro of EZ is their customer service. They help willingly and are quick to reply.

Before we had EZFacility, an enormous amount of time, effort and energy was expended in scheduling and not always with success. Every change in date or time, every rainout became a major headache, not to mention the confusion that erupted when four teams showed up to use the same field or when bases were incorrect. When we finally began to use EZFacility, life changed. The training was excellent and using the system is a breeze! Scheduling an entire league is quickly done and it is not possible to double book any field.

“EZFacility is a fantastic system, it is extremely diverse and user friendly. EZFacility’s best feature is there are no licences. It means we can have as many users operating the system at any one time. Also as it is web-based system I can access the it anywhere which allows me to work at many locations.”

If you’re in the sports facility business, then EZFacility is a must have! Everything, we have all of our contact information on here, our schedule, our payments go through here, its everything to us.

Fabulous software…easy to use, great customer support, and very functional! The fact that EZFacility keeps upgrading (updating) and adding new functionality that makes for a very professional, easy to use software vehicle!

We used EZFacility for our Facility Rental Billing, Facility Resources Schedule, Clubs Membership Management, Members attendance check-in, Point of Sales, Packages Sale online, and Private lessons. The application is easy to setup and very user friendly. The application also included so many useful reports we needed. The accounting module is very detail and complete. The tech support is very friendly, helpful and professional, they resolve my issues promptly, and correctly – it is the best experiences I had with support. EZFacility has provided me with the required training to ensure our implementation process is successful and our system up and running with no issues.

“Simple for staff to use and easy for members to schedule their classes. EZ takes away lots of front desk scheduling which creates time for the team to spend with members. The backend is full of great reports to aid business decisions and can get instant information at the press of a button.”

“If you have an athletics facility, EZ Facility is a must have! The software is very robust and can help in all aspects of the business. Whether it’s scheduling fields, cages, lessons, camps, selling advertising: EZ Facility has you covered. We schedule games, rentals, camps, tournaments, and other events at our facility. EZ Facility has streamlined the organization process so no double booking happens and we’re able to maximize revenue through that organization.”

“EZ’s intuitive learning relationship with the user is fantastic. There are functions that become second nature and those that are not accessed as frequently are easily recalled with just a couple of clicks. The ability to bulk schedule hundreds of recurring lessons over the course of several months is priceless. And the ability to create a large booking for a team or someone at the counter is quick and 100% accurate allowing us to let the customer see their and confirm right on the spot. With the invoicing functions, billing is straight forward and detailed. A client can question any item on an invoice and with the history function, we are able to see who made the changes or original booking and solve any miscommunication issues within a few minutes or hours. The pay functions are fantastic and using the cc interface is 100% accurate. Database storage is awesome and allows for a complete email campaign to all of a select group contained within the entire database. Email campaigns are professional and effective. The data mined from any campaign related to how many were opened, clicks that follow are priceless. It lets us gauge the relevance of the email and the response we get. Finally, when support is needed, even if it is just to ask how to do something, a REAL PERSON answers! Not only do they answer but they solve problems, help with tasks or take the time to teach us how to do something we do not know how to do. There is no better customer support in any business.”

“EZFacility has improved our internal communication with its scheduling system immensely. The on-line registration has revolutionized our programming and has been well received by our customers. With over 200 soccer teams playing in one session the EZ Leagues feature has been great for scheduling games, tracking scores and keeping stats. The staff at Body Zone is very happy with the services we receive through EZFacility.”

The online registration was wonderful, hugely beneficial and convenient for both the applicants and the race director. Good job!

You guys are awesome and fantastic and prompt and efficient and I appreciate it. Thank you very, very much.

Online registration was a big hit. Many of the participants commented on how impressed they were with the pre-event communication. Thanks for making that all so easy and effortless for me!