How to Write a Batting Cage Business Plan

Why You Need A Batting Cage Business Plan

« Blog | Written by Kathryn Dressler | | (0) Comments

If you want to open a batting cage business, the first step is to develop a comprehensive business plan. Creating a business plan will help you develop a greater understanding of your industry, competitors, target market, and help you identify ways to differentiate your facility so you can plan for long term success. 

What is a business plan?

A business plan is a written document that defines company goals and objectives, and explains how the company plans to achieve those goals. The best way to set yourself up for future success is to start with a solid plan—and an effective business plan should guide you through the phases of starting, managing and growing your batting cage business.

Although business plans are especially helpful for new businesses, every company should have one.

Do I need a business plan?

Think of your business plan as the compass that will guide your batting cage business and keep everyone moving in the right direction. Your business plan is the place to put all of your thoughts and plans in one place, so it’s important to take your time to ensure you cover all elements and aspects of your batting cage business.

Having a strong business plan will help you:

  1. Assess your competitors
  2. Develop a greater understanding of your target market
  3. Serve as a guide to grow your business
  4. Help you reach milestones
  5. Help you secure funding

What should my business plan include?

Below is an overview of key areas to include when creating your batting cage business plan:

1. Cover Page

A small yet fundamental component of your business plan is the cover page, which should include the name of your batting cage business, location, and contact information.

2. Table of Contents:

The table of contents is where you’ll provide an outline of what readers can expect to find in your business plan. It also helps readers quickly skim or skip to the areas of greatest interest.

3. Executive Summary:

The executive summary is where you’ll summarize the contents of your business plan in a concise, detailed and compelling way. This section should be no longer than one page, and should answer key questions such as:

  • What are your business goals and how will you achieve them?
  • Who is your target market?
  • What are your financial projections?
  • What’s your competitive advantage?

4. Industry Background

In this section, you’ll provide past and current information about the size, trends and critical features of your industry. This section should answer questions such as:

  • What is the industry?
  • What is the industry outlook?
  • Who are the competitors?
  • What are the barriers to entry?

5.   Competitive Analysis

Your competitive analysis should provide key information about your major competitors, as well as an assessment of your competitors’ strengths and weaknesses.

6.   Market Analysis

Learning about your target market and their needs, preferences and demographic data is an integral part of any business plan. By identifying and understanding your target market, you’ll learn how—and where—to reach and connect with them. This section should also demonstrate that there is a real need or demand in the market that your new batting cage business will fulfill.

7.   Sales and Marketing

In the sales and marketing section of your business plan, you’ll explain how you plan to allocate marketing resources to most effectively reach new customers and convert them into long term customers. Be sure to include specific marketing strategies and explain how they align with business goals and objectives.  

8.   Cost Projections and Funding

The financial section is the foundation of any good business plan. It should provide current and future projections of your facility’s financial performance, and show how much money you need to generate in order to be profitable and poised for continued growth.

Conclusion

When opening a batting cage business, having a well-researched and comprehensive business plan in place is vital to the success of your company. Your business plan will be your guidebook to growing your facility, and will also serve as a benchmark to measure success year-after-year.    

To learn how our baseball facility and league scheduling software can help you manage all aspects of your batting cage business—anytime, anywhere, and from any device—sign up for a free trial and online demonstration.

How to Start a Batting Cage Business

How to Open a Batting Cage Business

« Blog | Written by Kathryn Dressler | | (0) Comments

As the saying goes, “if you love what you do, you’ll never work a day in your life.” For baseball and softball enthusiasts, opening a batting cage business is an opportunity to turn passion into purpose—and profit.

A batting cage business provides a place where baseball and softball players, teams, and the general public can practice the sport in a safe environment and improve their game. And while the majority of customers will be baseball and softball players—batting cages are also a popular source of entertainment for families, friends, couples, and individuals who enjoy the sport.

So, if you’ve ever thought about opening a batting cage business—you’re in luck!

In this blog, we’ll walk you through the basics of opening a battle cage business so you can start planning and turn your dream into a reality.

Beginner’s Guide to Starting a Batting Cage Business

Like any new business venture—opening a batting cage facility will require significant preparation, planning, and investment. It’s absolutely critical to do your due diligence so you know what to expect, and can prepare accordingly.

Below, we’ve put together a simple guide to starting a batting cage business. Following these steps will help make sure your new business venture is well-planned, properly registered, and legally compliant.

1.   Name Your Batting Cage Business

Choosing a name for your batting cage facility may be one of the most fun decisions you’ll make as a new business owner—but, be aware, it can be deceptively difficult to decide on a name that’s both straight forward yet intriguing, and one that will mature well with your business. Your business name will be around with you for a long time, so it’s important to carefully consider your options.

Once you’ve decided on a name for your batting cage business and confirmed its availability, it’s important to secure your domain name and social media handles as soon as possible—and before someone else does—so you can start building your online presence.

2.   Define Your Target Market

Most likely, the majority of your customer base will be baseball and softball players of various ages and levels). But, keep in mind, sports facilities that offer other entertainment options—like indoor soccer, mini golf, or go-karts—and dining options will typically appeal to a wider audience (like families and friend groups), and are more likely to draw a consistent crowd by appealing to a wider audience.

You may want to consider purchasing a marketing research report to help you better understand the surrounding community and its needs. This critical insight will help you decide how your batting cage facility can specifically fulfill those needs and add value to the community, which will largely impact your long-term viability and success. 

3.   Choose a Location

“Location. Location. Location.” It’s one of the most popular sayings in business for a pretty obvious reason—location matters. A lot. The physical location you choose for your batting cage business may very well be the difference between success or failure.

Your customer base will be heavily influenced by the location you choose. For example, if your facility is located near a school district or neighborhoods with young families, you’ll attract a larger customer base than you would if your location is far removed from residents, is in an unsafe on undesirable location, is located near competing businesses, or is in an area where residents have little to no interest in the sport.

You’ll also need to decide whether you purchase or lease a property as this will impact your location options. Once you find a location you love that’s within your budget, you’ll need to check the local zoning requirements to make sure your businesses will be in compliance so you don’t run into any unexpected legal issues.

4.   Complete the Legal Aspects

There are a number of legal requirements to opening a batting cage facility. In addition to registering your business name with the county clerk, you’ll also need to file articles of incorporation or articles of organization with your state government and pay a filing fee. It’s also recommended to purchase a business owner’s insurance policy, which will provide liability and property protection for your batting cage business.

5.   Purchase Equipment & Supplies

Now it’s time to shop!

Prepare a list of everything you’ll need before opening your doors—from desk pens and balls and bats to batting cages and pitching machines. You’ll also need to create a floor plan with dimensions noted to ensure you have the space and a plan for where everything will go.

6.   Leverage Technology to Maximize Efficiency

As a batting cage business owner, it’s crucial to stay aware of what new technology is on the horizon, how it may benefit you, and how it will affect the larger industry landscape. Equally as important, you must be willing to adapt and invest in technology to improve your business operations and remain competitive.

Baseball facility and league management software makes it possible to automate your most complex processes—thereby saving you time and money—while also improving operational efficiency, communication, membership management, and more.

Conclusion

Starting and growing a batting cage business will require strategic planning and significant investments of time, money and resources—but there’s no better place to invest than in yourself, and in your business!

EZFacility’s comprehensive software solution makes it possible to manage your batting cage business from any device with our fully responsive easy-to-navigate user interface. Save time with simple, clean workflows and processes designed to anticipate the needs of your staff.

Want to learn more? Schedule a free online demonstration and personalized product tour today.

which-web-browser-is-best

Which Web Browser Should I Use to Access My EZFacility Software?

« Blog | Written by Miranda Pruitt | | (0) Comments

Most likely, your preference for a particular web browser is based on your experience with specific devices or brands. Mac and iPhone users are familiar with Safari. PC users know Microsoft Edge. Android users are accustomed to Google Chrome.

When it comes to your software, however, certain browsers can offer distinct advantages. “At EZFacility, we recommend Chrome to our clients,” says Greg Barra, Manager of Support & Training. “Not only is it a popular browser, it’s also easy to use and offers some of the best add-ons and customization, which makes it a good option for our users.”

Why is Chrome our favorite web browser?

While each browser offers advantages, Chrome stands apart from its competitors as the most popular choice for e-commerce users. “Since Chrome is the market leader, it made sense for us to optimize our system to perform on the platform,” commented EZFacility’s Director of R&D, Mike Vidal.

Chrome offers best-in-class security, an intuitive interface, and an extensive library of third-party extensions to enhance the user’s experience. It offers excellent malware protection on almost any device, giving you peace of mind as you use your club’s management software. You can also customize your Chrome homepage, which puts your EZFacility software and other vital business tools at your fingertips at all times.

To use Chrome to access your EZFacility software, simply Download Chrome and follow the instructions below to make it your default browser.

How to set Google Chrome as your default browser on Mac:

  1. If you haven’t already, Download Chrome.
  2. Launch Chrome.
  3. Click the three vertical dots in the top-right corner of your screen.
  4. Click “Settings.”
  5. Under “Default browser,” select “Make default.”

How to set Google Chrome as your default browser on PC

Windows 10 or later:

  1. If you haven’t already, Download Chrome.
  2. Open the Start menu by clicking the blue Windows logo.
  3. Click the gear icon to open Settings.
  4. Click either “System” or “Apps,” depending on if you’re running the Original or Creators version of Windows. Then select “Default apps.”
  5. Under “Web browser,” click your current browser.
  6. In the “Choose an app” window, click “Google Chrome” to set it as your default browser.

Windows 8 or older:

  1. If you haven’t already, Download Chrome.
  2. Click the Start menu at the bottom of your screen, represented by the Windows logo.
  3. Click “Control Panel” and then “Programs.”
  4. Select “Default Programs” and then “Set your default programs.”
  5. On the left side, select “Google Chrome” and then “Set this program as default.”
  6. Click “OK” to save your changes.
how to sell gym memberships

EZFacility Software Release: EZPayments Launches in the UK, Smartwaiver Updates

« Blog Product Release Notes | Written by Miranda Pruitt | | (2) Comments

Today’s release launches a new payment processing solution to EZFacility’s clients in the UK, along with updates to our Smartwaiver integration for improved document management. More than ever before, sports and fitness businesses are operating in a digital world—from virtual classes to mobile booking to digital waivers. As the industry evolves, our development team is hard at work building the tools you need to adapt and grow in this ever-changing landscape.

Continue reading “EZFacility Software Release: EZPayments Launches in the UK, Smartwaiver Updates”
2022 Fitness Trend Predictions

2022 Fitness Trends & Predictions

« Blog | Written by Kathryn Dressler | | (0) Comments

The beginning of a new year is a popular time for fitness businesses to assess the previous year’s performance, to evaluate the current state of the health and fitness industry, and to keep a close eye on developing technology and changing consumer behavior to identify emerging fitness trends that will be important in the year to come.

Since the beginning of the coronavirus pandemic, the health and fitness industry has faced countless and ongoing challenges. Fitness businesses were hit hard by unforeseen, abrupt, and lengthy business closures—which simultaneously created the immediate need and demand for digital fitness experiences and offerings.

And although the shift to digitization generated a lot of new online opportunities for health and fitness businesses, it also created new streams of competition in the already hyper-competitive online arena.

To help you better understand what to expect from the fitness industry this year, below is a run-down of five top fitness trends of 2022.

Below, we’ll take you through some of the biggest fitness trends we expect to see in 2022, from the ongoing demand for digital fitness options to the shifting definition of wellness–and everything in between.  

1.     Wearable Technology

The no. 1 fitness trend for 2022 is wearable technology, according to the American College of Sports Medicine’s annual survey of global fitness trends.

Wearable tech includes smart watches, fitness trackers, heart rate monitors and GPS tracking devices. It’s a useful exercise motivator that also tracks important information like steps, heart rate, calories burned, and sleep patterns.

Survey findings also estimate wearable tech has grown to be a $100 billion industry, and it’s projected for continued growth throughout 2022.

New innovations to wearable tech extend beyond “just fitness”—and new features include insight into metrics like blood pressure, body temperature, respiratory rate, oxygen saturation and electrocardiogram.

Considering how heavily society has come to rely on the internet and smart devices for just about everything, it should come as no surprise that wearable tech tops the list for this year’s hottest fitness trend.

2.     Online Training and On-Demand Offerings

Online training and on-demand classes were perfect solutions for fitness businesses trying to stay afloat and generate new income streams during worldwide lockdowns and forced business closures caused by the COVID-19 pandemic. In fact, online training became so popular during the pandemic that it secured the no.1 spot in ACSM’s 2021 fitness trends report

And even though health and fitness businesses are allowed to operate from their physical locations once again, the demand for online training isn’t going away any time soon. Many members have grown accustomed to the flexibility, and they still want the option to go to the gym a few days a week, or to get their workouts done at home.

To stay competitive in 2022, fitness businesses should continue to focus on expanding, improving, and marketing online fitness offerings. And remember—online training shouldn’t be viewed as a competitor to traditional brick-and-mortar business—rather, it should be a supplemental way to generate income while also providing added value and convenience to members.

3.     High Intensity Interval Training (HIIT Workouts)

High intensity interval training (commonly referred to as HIIT) is a form of exercise that’s defined by its workout format—a short burst of high intensity exercise alternated with a recovery period of rest or low intensity exercise.

HIIT workouts continue to gain popularity in 2022 given the effectiveness, flexibility, accessibility, and short time requirements. The beauty of HIIT workouts is that they’re designed to be quick and effective. But despite the short duration, HIIT workouts can actually be a far more efficient way to burn calories and lose body fat in less time than traditional steady-state exercise.

4.     Mind-Body Health and Fitness

In 2022, the concepts of health and fitness will continue to merge as society is redefining what wellness means from a more holistic standpoint. New considerations focus on balancing diet and nutrition, mental health, and physical activity—as opposed to focusing solely on weight loss or muscle gain.

More people are starting to realize that achieving mind-body health requires ongoing effort. And with more people looking to find more effective ways to ease stress, anxiety and improve mental health, wellness practices like Pilates, yoga, meditation, as well as diet and nutritional coaching, will continue to gain traction and rise in popularity this year.

5.     Small Group Training

The pandemic changed how we approach group fitness—and some people just aren’t comfortable returning to in-person group classes operating near full capacity. Offering small group training makes your gym more inclusive and affordable for people from different backgrounds, which helps give your facility a competitive edge.

Small group training is an instructor-led, group exercise class that typically includes between 2-10 participants. It’s essentially the same thing as personal training, except with a small group instead of individuals working one-on-one with personal trainers. 

Conclusion

The future of fitness is digital transformation—and to keep up, fitness businesses need trusted gym management software.

To learn how EZFacility can help streamline all aspects of your fitness business from one easy-to-use gym management system, schedule a free online demonstration and personalized product tour today.

marketing calendar

How to Create a Fitness Marketing Calendar

« Blog | Written by Kathryn Dressler | | (0) Comments

If you haven’t already done so, now is the time to start planning your fitness company’s 2022 marketing calendar.

Creating a marketing calendar template and keeping it up-to-date is essential for generating revenue and meeting your gym’s financial goals in the year to come. It also helps to ensure that all of your marketing efforts are strategic, and that your marketing campaigns directly contribute to your facility’s goals and objectives.

And, by mapping out your marketing plan in a calendar, you create a centralized hub that helps your marketing team plan and navigate marketing campaigns more cohesively, efficiently and effectively.

In this blog, we’ll talk about the basics of a fitness marketing calendar—what it is, and why you need one—as well as tips on how to create a 2022 marketing calendar for your fitness business.

What Is a Fitness Marketing Calendar?

Think of your gym’s 2022 marketing calendar as a visual roadmap for all your marketing activities for the year. It should serve as a chronological guide to executing your marketing campaigns, and it’s an actionable tool that helps you achieve marketing goals within a set timeframe.

Why Do I Need a Fitness Marketing Calendar?

You may be familiar with the saying “proper planning prevents poor performance”—and this couldn’t be truer of fitness marketing. Some of the most common reasons that fitness marketing efforts fail are due to lack of strategy, lack of understanding about your target audience, lack of testing, and/or lack of tailoring and retargeting marketing strategies.

When it comes to fitness marketing, planning ahead is often the difference between a good year and a rough one. And although a marketing calendar doesn’t guarantee success, it does establish the framework your marketing team needs to create, coordinate and execute tailored marketing campaigns.

Three Key Benefits of a Fitness Marketing Calendar

Below three other important reasons you should get to work on your gym’s 2022 marketing calendar ASAP:

1.   It improves communication and collaboration.

A fitness marketing calendar helps improve communication and collaboration among team members by clearly indicating who is responsible for accomplishing each task, and when it’s due. It also helps to identify any gaps in process or progress, allowing team members to tweak and tailor schedules if needed.

2.   It helps your marketing team stay on track.

A marketing calendar helps team members avoid missing deadlines by providing upfront planning and foresight. It also helps your marketing team see how tasks progress on a step by step basis, which then helps them adjust accordingly to maintain realistic expectations.

3.   It saves time and money.

When it comes to business, time equals money. And because a fitness marketing calendar outlines tasks and team member responsibilities upfront and in an easily digestible way, it helps reduce confusion and saves time (=money) that would have otherwise been spent trying to align your team and keeping everyone on the same page.

How to Create Your 2022 Marketing Calendar

If you’re ready to start working on your 2022 marketing calendar, follow these three simple steps:

Step 1: Plan

The first step is to define your goals and objectives. The more specific you are, the better results you’ll get—so it’s important to be very clear about what you hope to achieve.

While the ultimate goal of most fitness businesses is to generate more revenue—this can mean different things to different business owners.

Here are a few examples of objectives you may hope to achieve through your marketing efforts:

  • Generate 100 new membership leads this week
  • Sell 100 personal training services this month
  • Attract 350 new email subscribers this quarter

Step 2: Brainstorm

After you’ve defined your marketing objectives, you need to determine how you’re going to achieve them. You’ll also want to include fundamentals like launch dates for new services, courses, programs, or classes.

To help decide which marketing campaigns and tactics are the best fit for your fitness facility, give yourself a set timeframe to brainstorm and jot down as many ideas as you can. Once you’ve written all your ideas down, go back through your list and determine which ideas are best suited for your various marketing channels and platforms.

After you’ve created your list of marketing ideas and determined your communication channels and launch dates, it’s time to input all that information into your marketing calendar template.

Step 3: Schedule

Now that you’re equipped with a list of topic ideas, it’s time to organize, categorize, and schedule them in your marketing content calendar.

Your marketing calendar template can be structured a number of different ways, and it can be as simple or complex as you’d like. For example, some fitness businesses use basic spreadsheets to create their marketing calendar templates, while others utilize more innovative technology like gym management software.

Regardless of which format you choose, start by inputting any important topics/dates that aren’t flexible, like product launch deadlines or major industry events. Then, plug in some additional content ideas in the weeks leading up to the special date or event to build up the hype and excitement. Finally, add in your content ideas that aren’t tied to a specific date, and organize them by theme or category.

Conclusion

In today’s digital age, the effectiveness of your fitness marketing calendar can be maximized by measuring the results of each marketing campaign once it’s completed.

By analyzing historical data and performance metrics, you’ll be able to see which marketing campaigns were the most successful, whether or not they helped achieve your facility’s goals, and how quickly those goals were met.

This critical insight allows fitness business owners and team members to learn from past efforts in order to improve future performance, and to identify and avoid future potential pitfalls.

Did you know that EZFacility’s comprehensive report suite offers an in-depth look under the hood of your business–including financial, point-of-sale, marketing, payroll, membership and training reports?

Want to learn more? Schedule a free online demonstration and personalized product tour today.

empire-sportfit-tri-phone-preview

Grow Your Gym With a Branded Mobile App

« Blog | Written by Amber Wojcek | | (0) Comments

The average person has about 40 apps on their phone, comprising everything from banking to video games. More and more, people expect to be able to manage their days using self-service functions of phone apps. Providing a mobile app for your members is not only convenient for them, but provides a crucial avenue to build client retention for your fitness business.

Why Apps Work

In the tech world, companies try to make their products more “sticky;” in other words, how do you make a customer keep using your product and make it so integral to their life that they won’t want to cancel? Apps are often one of the top ways product teams try to engage customers and extend their time as customers.

There are a few different ways that apps achieve company growth and retention goals:

1.     Apps help you stay connected

It’s harder and harder to get in front of your customers – whether it’s through email, mail, or social media. But apps can help you stay connected by sending relevant push notifications. Consider using pushes to remind members that they have an upcoming class or to prompt them to sign up for a personal training session.

2.     Apps help people save time

Think about the times when you get an email which tells you to go to a website, where you need to remember a password and then verify your identity on another app. It makes you want to never log in again, right? Compare that to the experience of opening an app you know well – a couple of taps later, and you’re able to do what you need to.

In addition to the simplicity, apps also offer a level of convenience you won’t get elsewhere. You give members the ability to check gym hours while waiting in the line at the grocery store. By making client engagement quick and easy, you’re more likely to have those clients engage!

3.     Apps give you more opportunities

When you implement an app, you also get access to a wealth of data about your members. You’ll be able to see who is using the app and who is making purchases. You can use this information to fuel your outreach and try to engage people who haven’t been visiting or ask common gym-goers for referrals.

How to Stand Out

One report found that there are over 70,000 fitness apps worldwide. That makes launching your own branded mobile app really overwhelming. But, good news: you aren’t trying to compete with FitBit or any other app in the app store.

The key is to remember that your app is a helpful tool in your client management toolkit. Your goal is to get existing and new members to adopt and use the app, and not to have people find your app and then join the gym.

Publicize your app on social media, on your website, and in your emails. When you link to your apps, don’t forget to include the specific link to the Google Play Store; don’t assume everyone’s on Apple. And when you’re onboarding a new member, guide them through the process and help them to download the app while they’re with you. It’ll be worth it to keep your members coming back.

How to Get Custom a Branded App

It’s clear that implementing an app for your business can not only aid in growing your business but also improve client satisfaction. So, what’s next? Your gym membership software may provide custom branded apps that integrate seamlessly with your other gym management tools. When they all speak to each other, it makes it easy to schedule classes, manage members, and handle purchases and billing.

How to Close More Sales for Your Gym

How to Close More Sales for Your Gym

« Blog | Written by Amber Wojcek | | (0) Comments

There’s nothing more important to the success of your gym business than your members. Not only do their dues keep the lights on, but active memberships help you to have predictable income from month to month. However, with more fitness options than ever–from online training to at-home equipment–it may feel more difficult to close sales.

That’s why we’re sharing a few sales techniques you can implement to sell more gym memberships. The key is to provide potential members with a smooth buying experience without putting pressure on them to make a decision before they’re ready.

1.    Keep Your Social Media Up to Date

Most members didn’t just walk into your facility without knowing some background information about you. That’s why updating your social media with new equipment, class times, and trainer bios is so important. For people who haven’t been in a gym in a long time (or ever), gyms are extremely intimidating. By sharing the ins and outs of what to expect and highlighting your features, you’ll make someone more comfortable with taking the next step of reaching out.

Additionally, if you get permission, share photos of different types of members. While you of course want to share results, if you only share people in peak shape, it can be very alienating. You want to show how welcoming you are to people of different body types, abilities, ages and genders.

2.    Digitize the Buying Experience

Many fitness business owners are hesitant to update their sales tactics. They may rely on a high-pressure sales team driven to get contracts signed, no matter what. The result is that prospective members fear that they’re walking into a used car dealership, where they’ll be pushed to sign something they don’t want and be stuck with something not right for them.

While the personal relationship is extremely important to integrating a new member with the gym and wanting to come back, allow them to move at their pace. Add a chat module to your website to allow people to ask questions – and answer them directly without pushing them to get on the phone. Focus on customer service so that they feel comfortable coming in when they’re ready.

Finally, set your facility up with management software that allows people to schedule a tour of the facility or to come in for a free class. Giving people more control over the experience will help ease the anxiety of entering a new gym for the first time.

3.    Update the Sales Process

You know that membership sales are far from the only way to increase revenue for your facility. But too many sales leads focus on driving that revenue from the moment someone has joined your gym, which can leave a sour taste in the new member’s mouth. When you close the sale for the membership, you should once again give buying power back to the member.

Tell your new member that they can browse your self-service app when they’re ready, allowing them to choose a time and trainer for a free session, join classes, buy merchandise or do anything else they need to do. If they have questions, they’ll find you – but not if they fear a sales pitch every time they ask a question. By updating your sales strategy to allow email marketing to push offers while the employees are there to be helpful, people will be much more comfortable coming to your team.

Conclusion

The fitness industry faces a lot of challenges when trying to balance member experience with revenue growth. By letting the team working at your fitness studio to be advocates for your brand and letting the members make purchases on their own terms, you can actually drive gym sales and customer satisfaction.

TikTok Guide for Fitness Businesses

Why Fitness Businesses Should Be Leveraging TikTok

« Blog | Written by Kathryn Dressler | | (0) Comments

If you haven’t heard by now—TikTok is a pretty big deal. In fact, a recent report from Cloudflare announced that TikTok has overtaken Google as the world’s most visited online destination. Read that again. Yes, it’s really that popular.

So, if you’ve been wondering whether or not you should be using TikTok to promote your fitness business, read on to learn more about how TikTok works, what makes it so undeniably popular, and how a TikTok marketing plan can be used to grow your fitness business, keep your fitness brand engaging and relevant, and improve your bottomline.  

TikTok: A Brief History & Overview

The TikTok app was launched in 2017 for iOS and Android in most major global markets—and today, the social media platform boasts one billion active users across the world. Comparatively, it took Facebook and Instagram almost a decade to reach a user base that size.

While TikTok’s initial user base was almost entirely Gen Zs (born between 1997 and 2012), the app’s popularity surged worldwide during the COVID-19 pandemic and has since captured the attention of users of all ages. 

In the U.S., TikTok’s user base is still dominated by Gen Zs, but it’s been attracting a strong following of millennials, too. As of April 2021, 48% of U.S. adults between 18-29 use TikTok, compared to 20% of adults between 30-49, and 14% of adults between 50–64, according to Pew Research Center.

TikTok’s tremendous growth, which was achieved within just a few short years, make the app one of the fastest-growing ever in terms of the percentage of the market it’s captured since its launch. And with the fitness industry’s transition to digital in the wake of the pandemic, a record-number of consumers are now turning to social media platforms like TikTok, YouTube, Instagram and Facebook as their primary sources of online fitness content.

How Does TikTok Work?

TikTok is a free, short-form video and social media app, owned by Chinese company ByteDance, and is available for download on both Apple and Android devices. The major difference between TikTok and other social media platforms like YouTube and Vimeo, is that TikTok is based on small, short video clips.

Up until recently, TikTok videos were limited to 60 seconds in length; however, the app recently expanded video length up to 3 minutes long.

How to Create Longer TikTok Videos: A Step-By-Step Guide

If you’re wondering how to create longer TikTok videos to promote your fitness business, just follow this simple step-by-step guide:

  1. Open the TikTok app
  2. Click the plus (+) icon, and select the 3-minutes option. Then press the “Record” button to start creating your 3-minute video.
  3. Once you’re done recording, if you want to upload the video, simply click the “Upload” button.
  4. After recording and uploading your TikTok video, you have the option to add effects, transitions, and other edits as needed. Then, click “Save” to save the changes.
  5. Enter a description for the video, and be sure to include a few relevant hashtags.
  6. Once you’ve modified the output settings and completely finished with your video, click “Post” to share it.

If you encounter any issues recording or uploading your TikTok videos, make sure your app is updated to the latest version.

How Can I Use TikTok to Promote My Fitness Brand?

The impact that TikTok has on consumers’ attitudes about fitness brands, and the influence it has over their purchase decisions, is undeniable. In fact, the social media giant’s influence is so widely acknowledged that the phrase “TikTok made me buy it” has over 4.1 billion views of the hashtag on the app.

When utilized as a part of your larger social media marketing strategy, TikTok is a highly effective way to promote your fitness brand by creating fun video content, building a niche community, and tapping into a younger demographic. 

Here are three TikTok marketing strategies you can utilize to grow your fitness business:

1. Hashtag Challenge

One popular way to use TikTok marketing to promote your fitness business is by launching a hashtag challenge—meaning, you encourage other TikTok users to create, or re-create, fitness content that has your hashtag branded to it.

A hashtag challenge also boosts user interaction and drives engagement in the app, and it gives marketers a look into who’s interacting with their fitness content. By understanding who’s responding to and engaging with your fitness brand’s TikTok videos, you’ll be able to tweak your TikTok marketing strategies as needed to more effectively reach your target audience.

2. Collaborate With TikTok Influencers

Another marketing strategy fitness professionals are using to grow their TikTok user base and build brand credibility is to partner with TikTok influencers. While TikTok influencers may not have the same reach as influencers on other social media platforms (for example, Instagram) just yet, they’re quickly becoming a “thing” given the app’s surge in worldwide popularity.

Partnering with TikTok influencers that your target audience already knows and trusts is a great way to grow your TikTok user base, increase credibility, and drive sales.

3. Advertise on TikTok

While advertising on TikTok is a relatively new paid marketing option, TikTok ads can still help you reach a ton of users given the social media platform’s precise targeting capabilities.

Here are the four main types of advertising on TikTok:

  • Native Content: This type of ad is created to look and feel like a natural piece of the platform, and is found inside a TikTok user’s feed. It’s similar to Snapchat and Instagram story ads, and supports multiple features like app downloads and website clicks.
  • Brand Takeovers: A brand takeover is when other brands can take over a TikTok account for a day. Created for mass awareness, this type of ad guarantees extremely high reach and performance rates because it occupies the entire screen, is fully clickable, and the first thing a TikTok user will see when they log into the app.
  • Hashtag Promotion: A hashtag promotion gives you the ability to pay to promote a branded hashtag, which can help your fitness content go viral on TikTok.
  • Branded Lenses: TikTok’s branded lenses are similar to the AR offered by Snapchat and Instagram, and act like filters for faces and photos.

Conclusion

TikTok continues to surge in popularity, with a growing number of fitness professionals turning to the social media platform to promote their fitness business, increase brand awareness, expand their reach, and drive sales. TikTok is still new enough that it isn’t overly saturated with competing businesses, and it provides a huge opportunity for organic growth.

If you decide to start using TikTok to promote your fitness business—remember to have fun with it, and get creative!

For more fitness marketing tips and industry insight, click here to check out our other blogs.

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EZFacility Software Release: Groups in the New EZFacility Experience

« Blog Product Release Notes | Written by Miranda Pruitt | | (2) Comments

In today’s release, one of our most popular features has been reimagined within EZFacility’s new user interface. New enhancements to the Groups module will help simplify and streamline the way facilities manage teams, leagues, camps, and other group-based events. Today’s updates will allow you to filter Groups, view related and sub-Groups in a simplified grid display, and use streamlined workflows to manage Groups and registrants in fewer clicks.​​ Read on to learn more about the Groups modules and the enhancements in today’s release.

Continue reading “EZFacility Software Release: Groups in the New EZFacility Experience”
5 Ways to Accomplish Your 2021 Fitness Goals

Simple Fitness Mindset for the New Year

« Blog | Written by Amber Wojcek | | (0) Comments

If your New Year’s resolution is to get healthier, you’re not alone. About half of the people who made a resolution going into 2021 are planning on exercising more, losing weight, and eating healthier. For people who are looking to focus on their health for their 2021 resolution, we want to offer some tips to help you stick to your goals and feel great all year long.

1. Prepare for Success

Before you enroll in that weight loss program or splurge on pricey exercise equipment, do some homework to determine where you’re currently at, what your goals could look like, and how you’re going to work towards them.

First, talk to your doctor about what you want to achieve. They’ll be able to recommend where to start based on where you are physically and mentally. They may also refer you to a dietician to help you develop healthy eating habits and a diet plan you can stick to.

Next, consider talking to a personal trainer to develop a workout routine. With your trainer, you can set realistic goals to work towards and break down smaller benchmarks for success along the way.

2. Create a Plan

Based on what you’ve discussed with your doctor, dietician, and trainer, you’ll be able to schedule your activities to integrate wellness into your life, rather than treating it as an afterthought. This will make it more likely that you’ll treat health and fitness as part of your lifestyle, and you’ll be more successful at staying on track.

Dedicate a time every week to meal plan, grocery shop, and prep your meals for the week. Set your schedule with your trainer and block time off for your activities. Whether it’s an hour-long yoga class or a fifteen-minute lunchtime walk, treat these appointments as non-negotiable. If you’re starting out with shorter exercise blocks, getting in the habit of blocking this time for yourself will help you in the future as they get longer.

3. Involve a Friend

It can be intimidating to tell a friend about your goals, especially when they’re around weight loss. But involving another person in your journey can be the best way to improve accountability and provide support when you need it most. Whether you have someone who wants to play tennis with you once a week or someone who you can just text for some encouragement when you’re feeling down, leaning on your social circle is one of the best ways to achieve success. 

4. Don’t Overdo It

When you’re starting out, it’s common to feel motivated to go all-out. But just because you’re focused on your fitness goals doesn’t mean you should lose sight of the process. After all, you want to be building better habits that result in a healthier lifestyle—not to run a 5k once and never run again. Pushing too hard or making too many big changes at once are a surefire way to cause burnout and a return to your old ways. Plus, over-exercising before you’ve set the foundation can lead to serious injury. Remember to practice mindful self-care, and keep in touch with how you’re feeling to build up to where you want to be.

5. Be Realistic

The best way to reach your goals is by making them achievable. After all, if you reach your goal, you can always set new ones! But setting an unattainable initial goal can result in discouragement and lead you to give up too soon. Again, work with professionals to decide what goals can look like for you. Maybe it’s to run a 5k, lift a certain amount of weight, or bike a certain trail by the end of the year. Whatever your goals are, it’s important to avoid injury and prioritize how you feel—both mentally and physically.

Marketing Your Yoga Studio in 2022

Effectively Market Your Yoga Studio in 2022

« Blog | Written by Kathryn Dressler | | (0) Comments

The rising popularity of yoga means there’s a sizable industry behind it. In fact, the global yoga market size is expected to have a compound annual growth rate (CAGR) of 9.6% by 2027—meaning the yoga industry is estimated to be worth a staggering $66.22 billion by 2027.

Industry predictions also continue to show that yoga will remain a constant fixture in the list of global fitness trends for years to come. For yoga studio owners, this means there’s a lot of opportunity—as well as a lot of competition.

To start the New Year off on the right foot, it’s important to make sure that your yoga studio has a comprehensive marketing plan in place that reflects the fitness industry’s transition to digital, and that it includes specific marketing strategies that outline how you plan to reach your target audience across various marketing channels.

In this blog, we’ll discuss four key considerations to keep in mind when creating (or revamping) your yoga studio’s marketing plan. 

The Basics

The first step to developing a strong marketing plan for your yoga studio is to define your brand, your target audience, your business goals, and your competitors.

Clearly identifying and outlining this information is critical as it will be the foundation for your entire marketing plan—it will drive your marketing strategies, help you identify the best marketing channels and methods to use, as well as the tone and voice of your communications.

Remember—it’s important to set clear and measurable goals that align with your business objectives, because that’s what you’ll use later as a benchmark to gauge the success of your marketing campaigns.

Invest In Digital Marketing

We live in a digital world, and you should assume anyone who is interested in yoga and considering your studio will visit your website before deciding if they want to further engage with your business.

When building—or updating—your yoga studio’s website, remember to always keep your target audience in mind. Consider what type of tone and imagery will appeal to them, and make sure your website is visually appealing, engaging, and makes it as easy as possible to locate important information like your studio’s location, hours of operation, how to contact you, links to your social media accounts, and a description of your classes and class schedules.

Content Is Still King

To market your yoga studio effectively, you need to consistently create compelling content tailored to your target audience and what they care about—things like social media challenges, educational articles, blogs, newsletters, infographics, webinars or videos.

By creating a knowledge hub of resources and information about topics and trends that matter to potential customers, you’re more likely to be discovered by the right audience and to grow an engaged subscriber base.

Use the Right Yoga Studio Management Software

EZFacility’s powerful all-in-one yoga management software allows you to create custom yoga studio membership plans and packages, manage contracts and renewals, automate reminders, streamline and track marketing campaigns—and so much more!

To learn how we can help you maximize productivity, save time, increase cash flow, and achieve peace of mind, schedule a free online demonstration and personalized product tour today!

Catering to Fitness New Year’s Resolutions

Keep Your Fitness Members Engaged Well Into the New Year

« Blog | Written by Kathryn Dressler | | (0) Comments

Despite everything that’s been changing in the world—one thing most people still tend to agree on is that the beginning of each new year is “the time” (of all times) for us all to be optimistic, to set new short- and long-term goals, and to commit to improving ourselves and/or our respective circumstances over the course of the new year.

And so, every year, millions of people make fitness resolutions on New Year’s Eve and commit to joining a gym, working out more often, losing weight, and improving overall health.

But with 2022 just a few days away—it’s still a pretty stressful time for all of us, isn’t it? We’re all encouraged to find ways to be optimistic—while also grappling with the realization that January 2022 means the COVID-19 pandemic has been a global scourge for almost two full years now—and none of us really know what’s going to happen as the Omicron variant continuing to spread worldwide. 

If you run a gym or fitness center, you’re most likely wondering what you can do to help keep your members optimistic, engaged, and motivated to pursue their long-term fitness goals throughout the year—and how you can avoid the dreaded member drop off as peoples’ commitments to their New Year’s resolutions begin to wane during the first few months of the year.

Here are a four retention strategies you can use to reach members before they get to that point:

1. Focus On the Member Experience

Today’s consumers are more empowered than ever, making it that much more important for you to focus on the customer experience you provide.

The member experience begins at the first point of contact with customers, and encompasses all of the touch points throughout the customer journey.

To ensure you’re providing a positive member experience, you need to continuously offer motivation, encouragement, exceptional customer support, and provide an atmosphere and community they can’t find anywhere else.

For more: The Importance of Member Experience, Now More Than Ever

2. Adopt the Hybrid Model

The hybrid model has become the new norm in the fitness industry—and that won’t be changing any time soon.

With the lingering uncertainty around the omicron variant of the coronavirus and the very real potential we may all be faced with another round of forced business closures and stay-at-home-orders, the hybrid gym model continues to makes a lot of sense—for you and your members.

On top of that, online training is ranked as the top fitness trend by the American College of Sports Medicine (ACSM)—and the demand for hybrid fitness options will only continue to increase as consumers’ have become accustomed to the flexibility it provides.

For more: Hybrid Fitness Ideas for the Holiday Season & Demand for Digital Fitness Options Remains High

3. Host Fitness Challenges & Competitions

Fitness challenges and competitions are a proven way to boost member engagement and retention. They also help generate new leads, encourage referrals and maximize customer loyalty.

When it comes to fitness and workout challenges, the opportunities are limitless. You can choose to structure them any way you’d like, and it’s a great way to keep your online and offline customers engaged by creating a sense of community and rewarding members for participation.

For more: 5 Tips to Consider When Developing A Fitness Challenge

4. Ask How They’re Doing!

The best way to know how your members are doing and feeling is to ask them. Requesting feedback after key touchpoints during the customer journey shows your members you care about their experience and how they’re doing, beyond just securing their initial sign-up.

A general feedback/customer satisfaction survey is a way for you to check in with your members throughout the year to show you still value their input, and are actively looking for ways to continue improving their member experience. That extra point of communication also helps keep them motivated and working toward their fitness goals.

For more: How to Collect Customer Testimonials and Build Trust

Conclusion

As the buzz around New Year’s resolutions begins to fade in the months to come—consider implementing the retention strategies we covered above to keep members optimistic, engaged, and working toward their long-term fitness goals throughout the year.

To learn how EZFacility’s comprehensive software solution can help you manage member communication and tracking with ease, schedule a free personalized product tour.

Benefits of SMS Marketing in 2022

What is SMS Marketing and What Are the Benefits?

« Blog | Written by Kathryn Dressler | | (0) Comments

Some fitness businesses are going “old school” and reverting back to a much simpler, highly effective, yet often underappreciated marketing tool—the good ole’ text message.

Given the increasingly competitive digital fitness landscape, it makes sense that SMS marketing is making a strong comeback, especially in the fitness industry.

In this blog, we’ll revisit the basics of SMS messaging, talk about why text message marketing is so effective, and discuss some of the key advantages of SMS marketing campaigns to promote your fitness business.

What Is Text Message Marketing?

Text message marketing—also referred to as SMS marketing—is when businesses send text messages to promote their products and services to consumers, provide important updates, and to maintain ongoing communication with their target audience to keep their fitness business top-of-mind. 

Text message marketing has come a long way since the early 2000s, and today it’s one of the most highly effective, and cost effective, marketing methods available.

And although text message marketing and email marketing work similarly—data shows that SMS marketing campaigns consistently outperform its modern-day counterpart, despite its simple and straightforward nature.

Does Text Message Marketing Really Work?

The short answer is—yes. And here’s why.

With the overwhelming majority of Americans (97%) now owning some type of mobile phone, and approximately 85% of mobile phone users having smart phones—everyone’s more connected, and constantly connected, than ever before.

And if you have a phone—which, statistically speaking, you almost certainly do—you know firsthand that a text message is nearly possible to ignore.

Don’t worry—you aren’t the only one who just can’t resist the urge. In fact, 98% of all text messages are opened—and, on top of that, 95% of text messages are read and responded to within 3 minutes of being received. Those are outstanding performance rates by anyone’s standards. 

Benefits of Text Message Marketing

Below are four key advantages of SMS marketing, and how it can help you grow your fitness business.

1. Cost effective

While text message marketing campaigns can sometimes be more expensive than email marketing campaigns (depending on your service provider)—they’re typically less expensive than many paid ad options, especially on popular social media platforms. And because SMS messaging campaigns offer such a high ROI, they’re considered cost-effective. 

2. Attract new customers

You can use text message marketing to attract new members to your fitness facility by offering a free day at the gym, or some free swag if they sign up to receive texts. If you’re currently using a gym management software that offers text message automation, you can easily schedule follow-up texts to be sent to those who didn’t fully complete the online sign up form. 

3. Upsell current customers

It’s often much easier to upsell existing members than it is to attract new ones. Because you want your members to get the most out of your gym, you need to make sure they’re aware of everything your facility has to offer. Use SMS messaging to inform existing customers of the benefits and added value of upgrading their memberships. 

4. Increase conversion rates

The average text message conversion rate is 30%—whereas the average email marketing conversion rate is 3.26%. Even more impressive, text message marketing’s conversion rates rose 102% YoY in 2020.

Conclusion

At a time when so many fitness business owners are still completely consumed trying to transition products and services online, while also redefining their business models to meet changing needs, something we can all learn from the ongoing success of text message marketing is that, sometimes, keeping it simple really is best.

To learn more about how EZFacility’s text message automation makes it easier than ever for business owners to connect with members, grow relationships, increase conversions, and drive sales, schedule a free online demonstration and personalized product tour.

Hybrid Fitness

Hybrid Fitness Ideas for the Holiday Season

« Blog | Written by Kathryn Dressler | | (0) Comments

The end of the year is a busy time for everyone, and it can be difficult even for avid gym-goers to maintain their usual in-person workout routines during the holiday season. In an earlier blog, we talked about the hybrid fitness model and the benefits it offers to both business owners and members—and the demand for virtual classes and online training is projected to keep rising as we enter the new year. 

In this blog, we’ll talk about five ways to maximize your hybrid fitness offerings to keep members active, engaged and on-track to meet their fitness goals throughout the holiday season.

1. Continue Offering Hybrid Fitness Options

Now that most gyms and fitness studios are back to operating from their brick-and-mortar locations, some business owners may be tempted to scale back on virtual classes and other digital offerings. But in actuality—there are a number reasons why continuing to offer hybrid fitness options can positively impact on your bottomline.

Online training is ranked as the top fitness trend by the American College of Sports Medicine (ACSM), meaning the demand for hybrid fitness options will remain high throughout the holiday season and as we enter the New Year. When your members’ schedules are packed with holiday prep, events, and travel, they’ll appreciate the ability to continue working out from home while still feeling connected to the community.

2. Market Your Virtual Classes & Digital Offerings

You should start promoting your virtual classes and any holiday promos you plan to run as soon as possible. Utilize all of your marketing channels to get the word out and highlight the benefits of at-home workouts.

A few ideas include:

  • Update your website to include your facility’s holiday schedule
  • Post regularly on your social media accounts and share information that highlights the benefits of at-home workouts.
  • Include links to sign up for virtual classes and where to access your on-demand library in your newsletters and social media posts

3. Tailor to Busy Schedules

One way to help members stick to their workout routines is to offer shorter classes during the holiday season. While many fitness classes can traditionally run between 50-60 minutes, consider offering shorter classes (anywhere from 15 to 30 minutes) during the holidays to give your clients more opportunities to fit their favorite ones into their hectic schedules.

4. Test New Class Types & Group Fitness Workouts

The holiday season is a great time to get creative and to test out new hybrid fitness offerings. The holidays are all about festivity, so lean into it and have fun. For example, consider adding a 15–20-minute relaxation and stretching routine to your digital library and market it as a way to unwind and alleviate some of the holiday stress. Any time you test a new class, be sure to follow up with your members to get customer feedback so you can gauge client interest and class success.

5. How You Communicate Matters

When your members opt to participate in virtual classes, fitness instructors can’t greet clients individually or offer tailored feedback the same way they’re able to during in-person workouts—but that doesn’t mean they can’t still create a sense of community and make class participants feel supported and encouraged.

Be sure to remind your fitness instructors that creating a welcoming digital environment is just as important as doing so for in-person classes. You should also ask them to explain each movement and modifications in advance so that members of all fitness levels feel comfortable and will be able to participate.

Conclusion

The holiday season can be a challenging time for facility owners and members alike. Help your clients stay on-track and engaged by utilizing the hybrid fitness model to offer flexible workout options that can be done in-person or from the comfort of home. When handled effectively, virtual classes can have a big impact on your gym’s profitability, while also keeping your members happy and their needs met.

To learn how EZFacility’s comprehensive gym management software can help save you time and money during the holiday season, schedule a free online demonstration and personalized product tour.

masked-check-in

EZFacility Software Release: Vaccine Tracking, Membership Docs, & More

« Blog Product Release Notes | Written by Miranda Pruitt | | (0) Comments

In EZFacility’s latest software release, we are excited to deliver highly-anticipated features while continuing to build on the release of our new user interface earlier this year. Beyond the usability and time-saving advantages, EZFacility’s new user interface is where you’ll find the biggest and best enhancements our team has to offer. Updates in today’s release include vaccination tracking, flexible membership documents, expanded Google Analytics tracking, and email marketing capabilities. Let’s take a deep dive into the enhancements in EZFacility’s most recent release!

Continue reading “EZFacility Software Release: Vaccine Tracking, Membership Docs, & More”
5 Key Performance Indicators for Fitness Businesses

Top 5 KPIs for Any Fitness Business

« Blog | Written by Kathryn Dressler | | (0) Comments

Key Performance Indicators (KPIs) are metrics used to gauge progress toward a desired goal or target, and they provide focus for strategic and operational improvement by establishing an analytic baseline by which to measure success. By tracking and analyzing these important values, you’ll be able to visually assess how effectively you’re meeting your fitness center’s goals and objectives.

But with so much data out there, how do fitness business owners decide which metrics matter, and which ones to track? Read on to learn five of the most popular KPIs used for operations financial benchmarking, increasing conversion rates, improving client retention rates, and managing facility center growth.

1. Revenue per Client/Member

The #1 most tracked KPI for gym and fitness studio owners is Revenue per Client (RPC), a simple calculation determined by dividing annual revenue by number of clients. RPC is a quick way for business owners to determine how many members they will need to be profitable, which then allows them to design marketing strategies with quantifiable goals.

2. Average Class Attendance

Average Class Attendance (ACA) measures the percentage of gym goers who attend fitness classes (spin, yoga, Pilates, etc.) on a daily basis. This KPI is extremely important because group class offerings are one of the largest draws and biggest selling points for many gyms and health club owners. Understanding your facility’s ACA is also critical because it will determine the breakeven point and profitability of each class, allowing you to adjust your class offerings and frequency accordingly.

3. Client Retention Rate

Client Retention Rate measures the percentage of total members retained at the end of each reporting period. Your client retention rate is a critical KPI because it’s directly linked to overall profitability and long-term success. For example, if you notice your client retention rate is low, you’ll want to identify the cause as quickly as possible to remedy it and reduce the likelihood of future loss.

4. Profit Margin

Profit Margin (PM), which is calculated as a percentage of sales, tells you how much money you have left after paying the costs to run your fitness center. Reviewing the PM for all elements of your business allows you to see which areas are profitable, and which may be lacking. Identifying the areas that need improvement give you the opportunity to consider what changes can be implemented, or what additional programs or elements can be added, to turn those numbers around.

5. Average Daily Attendance

Average Daily Attendance, cited as a top KPI by nearly a quarter of fitness studio owners, tells you how many people come to your health club or fitness center, on average, per day. While this is a popular metric to track, it lacks the same level of insight as other KPIs because it doesn’t tell you why they came in, or when they came.

Conclusion

While the five Key Performance Indicators we addressed in this blog are specific to the fitness industry, KPIs are relevant and applicable to all businesses to ensure long-term viability and profitability. EZFacility’s extensive reporting suite can help you get an in-depth look under the hood of your business–including financial, point-of-sale, marketing, payroll, membership and training reports. Schedule a free online demonstration and personalized product tour to learn more

Fitness Equipment: Lease or Buy?

As a Gym Owner, Should you Lease or Buy Fitness Equipment?

« Blog | Written by Kathryn Dressler | | (0) Comments

To run a gym or workout facility, you’re going to need some fitness equipment. But many gym owners struggle with the decision of whether to buy or lease gym equipment. Members choose which gym to join based on several factors, but one of the most important variables is the equipment that’s available.

Whether you’re just starting out, or looking to make upgrades to your existing facility, there’s a lot of thought that needs to go into your equipment. Gym-goers want to see fitness equipment that’s modern, up-to-date, and user-friendly. You also want your inventory to attract new members, while still meeting the needs of current clients.

Your fitness equipment is arguably one of the most important decisions you’ll make—and has the potential to be one of the most expensive aspects of your business—so to help you decide which option is right for you, this blog will cover some of the pros and cons of buying gym equipment versus leasing equipment.

BUYING GYM EQUIPMENT

The main difference between buying gym equipment versus leasing equipment comes down to ownership. When you choose to purchase the equipment, that ownership can add value to your fitness center in several ways.

Pros of buying gym equipment:

  • You can customize it: Deciding on the aesthetics of your fitness facility is one of the most fun parts of opening a gym. If you purchase your gym equipment, you can customize it by choosing colors and branding your inventory to match the overall look and feel you want. Creating a cohesive environment also helps build a sense of community, which is attractive to both current and prospective members.
  • It gives you an asset: Ownership of fitness equipment is an asset, which becomes especially important for gym owners who decide to sell their fitness facility. The added value of owning your fitness equipment means you can ask for a higher selling price, and it may also entice buyers who don’t want to spend the time or money to find new inventory.
  • You can sell it to offset upgrade costs: Buying gym equipment is expensive, but another benefit to owning your own fitness equipment is that you can sell it to help offset upgrade costs. Not only does this help lessen the financial burden, it also keeps your facility modern and up-to-date, which is attractive to both current and potential new members.  

Cons of buying gym equipment:

  • High initial purchase price: Whether you purchase the equipment entirely out of pocket or have to make a large down payment on a loan, the initial purchase price will require a large amount of your cash reserves. Purchasing loans that require high monthly payments can also put pressure on future cash flows of your business.
  • Maintenance & upkeep costs: When you own your own fitness equipment, you’re the one responsible for covering repairs and maintenance costs. In addition to costing even more money, this can also be inconvenient for your members when the fitness equipment is unavailable.

LEASING EQUIPMENT

While buying gym equipment can offer several benefits like we talked about earlier, it’s not always the best option for gym owners. Leasing equipment can offer greater flexibility, and help you stay ahead of competitors.

Pros of leasing equipment:

  • Lower upfront cost: One of the biggest benefits to leasing equipment is the lower upfront costs required. Although some lease terms may require first and last month’s payment right away, the cost will still be lower than buying gym equipment.
  • Tax benefits: If you have an operating lease, you should be eligible to write off your monthly lease payments as an operating expense on your tax return per The Tax Cuts and Jobs Act passed in 2017. By deducting the monthly payments from your revenue, you’ll lower your taxable income.
  • Flexibility to upgrade more frequently: When business owners decide to purchase the equipment, they’ll most likely keep the inventory for as long as possible. This means there’s a greater likelihood for the equipment to become outdated, or in constant need of repair. Leasing equipment provides greater flexibility for upgrades since the lease term is usually shorter than the equipment’s lifespan.

Cons of leasing equipment:

  • Lack of ownership: The only reason for not leasing equipment is that you won’t have ownership of it. Some lease agreements allow equipment to be considered an asset (with corresponding liability) on the balance sheet, but that doesn’t mean you own it. Unless your lease includes an option to purchase the equipment for a reduced price at the end of the lease, you’ll need to return it once your contract period is up.

CONCLUSION

Deciding whether to buy or lease gym equipment can be daunting, but it’s one of the most important decisions you’ll make as a fitness business owner. To figure out which option is best for you, you’ll need to thoroughly consider your fitness center’s needs and available resources to determine which approach makes sense for your business at any stage of growth.

To learn how EZFacility’s gym management software can help you stay organized and on top of your finances so you can successfully grow your business, schedule a free online demonstration and personalized product tour.

Best Practices for Gym Membership Pricing

How to Price Gym Memberships in 2021

« Blog | Written by Kathryn Dressler | | (0) Comments

Once upon a time, gyms were separated into two pricing categories—budget gyms and elite fitness clubs. Over the years, however, fitness businesses began expanding offerings and experiences, creating the need for new membership models and pricing strategies.

Today, many gyms use a variety of pricing models to satisfy their membership base and their bottom line. But with so many to choose from, it can be difficult and overwhelming to figure out which membership options and pricing models are right for you.

In this blog, we’ll compare a few different options to help you determine which best suits your business needs. 

What is a pricing strategy?

A pricing strategy is the approach you take to determine what you should charge for your products and services. It’s one of the most challenging and important decisions you’ll make as a gym owner.

If you set your prices too low, you’ll risk losing money and overcrowding your gym. On the other hand, if you set your prices too high, you’ll risk outpricing a large number of potential clients and may lose existing clients to competitors who charge less.

What is the average gym membership price?

According to a recent survey by RunRepeat, which analyzed the prices of 16 U.S. gym chains, the average cost of a monthly membership is $37.71.

The average monthly membership fee for some of the most popular gyms are as follows:

  • $47 for 24 Hour Fitness
  • $39 for Anytime Fitness
  • $40 for Gold’s Gym
  • $30 for LA Fitness
  • $100 for Lifetime Fitness
  • $10 for Planet Fitness
  • $50 for Snap Fitness

Popular Membership Options

When determining your pricing structure, keep in mind that cost isn’t the only important factor. Many people are actually willing to pay more if they feel the value and experience is worth the price. Conversely, others may be extremely cost-driven and base their decision solely on the cheapest option.

Below are three common membership options to consider:

  • Monthly membership: A monthly membership fee is one of the most common types of pricing structure. With this model, members pay a set fee every month. Most gyms offer 12-month contracts to be paid monthly, or a set annual fee. Some gyms opt to offer contract-free memberships, but charge initiation fees.
  • Pay as you go: The pay as you go model is an attractive option for gym goers who don’t want to feel tied down. This has become an increasingly popular pricing structure as fewer people want to feel locked into a contract when there are more flexible options available.
  • Hybrid model: When the pandemic hit, fitness businesses had to shift to digital offerings in order to survive. And while restrictions have been lifted in most states, many people have become accustomed to the convenience and flexibility that digital fitness offerings provide—but they still want the option to visit a physical facility.

Under the hybrid model, your digital offerings are meant to complement your brick-and-mortar operations. A hybrid gym offers the best of both worlds, and includes a combination of in-person and online workout options. For example, your gym may offer in-person exercise classes that are also live streamed or available on-demand for members who want to continue with home workouts.

Conclusion

Determining the right pricing strategy for your facility can be the difference between success or failure. Your pricing will impact every aspect of your business, so it’s critical to do your research and invest the time to get it right. There’s no one-size-fits-all approach, so you may want to consider offering a combination of membership options at different price points to figure out what works best for you and your members.

To learn how EZFacility can help you streamline operations—from online gym scheduling and text messaging, to point of sale and automated billing—click here to schedule a free demo and live online demonstration.

Fitness Challenges to Keep Your Members Engaged

5 Tips to Consider When Developing A Fitness Challenge

« Blog | Written by Kathryn Dressler | | (0) Comments

In order for your members to reach their fitness goals, consistency is key. And to stay consistent, some people need a bit of extra motivation, encouragement and accountability. Fitness and workout challenges are a great way to help keep your members on track by offering an incentive—and a little friendly competition.  

Workout challenges can also help generate new leads, increase referrals, and assist in building long term relationships with clients. They help your members set challenging yet attainable goals within a time specified timeframe—and when participants start to see the physical results, they’ll also start to associate your gym with success and be more motivated to keep coming back.

5 Tips to Consider When Developing Your Fitness Challenge

If you’re trying to decide what types of challenges to host, the first thing you’ll want to do is determine the end-goal and what you hope to achieve from a business standpoint. From there, here are five key things to keep in mind when developing a fitness challenge:

  1. Once you set your duration for each challenge, be sure it’s communicated clearly to participants so they know what to expect.
  2. Results can be tracked using a mobile app, a fitness tracker, or your staff can create a leaderboard and manually enter results.
  3. An individual challenge has members working toward a set goal, such as running 100 within a certain time frame. Rewards are typically smaller with individual challenges since every participant could be a winner.
  4. A competitive challenge has members compete against each other. Since awards are usually tiered and given in the order in which participants finish, rewards are usually larger.
  5. Once you determine how many people will be rewarded for participating in your workout challenges, you must decide what the rewards will be. Popular rewards include free branded swag, a free personal training session, a discount on membership, or other items that can assist members on their fitness journey—for example, a fitness tracker or other wearables.

So, which fitness challenge is the best fit for your gym? Below, we’ve outlined some popular workout challenges for you to consider.

6 Fitness Challenge Ideas

When it comes to fitness and workout challenges, the opportunities are limitless. You can choose to structure them any way you’d like, and it’s a great way to keep your online and offline customers engaged. Feel free to create your own, or pull inspiration from the six popular fitness challenges outlined below:

  1. Cycling Challenges

    Cycling challenges work especially well for members who may not be able to run. The challenge can be based on distance traveled, the speed at which it was traveled, or the duration.
  2. Running Challenges

    Running challenges are one of the most common types of workout challenges because members can go at their own pace. The fitness challenge can be based on total distance, or the speed at which a certain distance is run.
  3. Rowing Challenges

    Rowing is a popular workout because of its aerobic intensity and full-body training, so consider adding a rowing challenge to your repertoire. You can use the machine’s digital dashboard to set time, distance and speed challenges.
  4. Calories Burned

    The Calories Burned challenge makes the goal an end-result, so it gives your members a little more freedom to choose the exercises they’re most comfortable with. Participants can choose to run, spin, swim, walk, or do any other type of physical activity. And, fortunately, there are a ton of apps that can calculate the total calories burned for specific exercises and the time spent doing them.
  5. Most Club Visits

    Most Club Visits is one of the easiest gym challenges to set up and run, and there’s no better way to incentivize your members to come in as much as possible than with a total check-ins challenge.
  6. Improve Your Personal Best by 10%

    Most people prefer certain activities and exercises, and this fitness challenge encourages members to reach their goals by improving upon their favorite workouts—whether that’s rowing, running, walking, or any type of lift. To successfully run this challenge, ask participants to come in on a particular day to record their best number to-date and document it.

Conclusion

Fitness challenges are a fun way to boost member engagement and retention, and they also help your customers reach their fitness goals by creating a sense of community and rewarding members for participation. After all, who doesn’t love to win prizes?

Have you held any workout challenges recently? If so, we’d love to hear from you in the comments.

Tips for Creating Compelling Fitness Newsletters

New Ways to Engage Your Fitness Members via Email

« Blog | Written by Kathryn Dressler | | (0) Comments

Maintaining ongoing communication with members is fundamental to maintaining your memberships, engagement and customer loyalty—especially in the wake of the pandemic, when face-to-face contact is at an all-time low while digital consumption is at an all-time high.

Fitness newsletters are a great way to keep in touch with your audience on a regular basis and to keep them informed about your fitness business. But with the average person receiving around 121 emails per day, it’s critical to ensure your newsletters are captivating, relevant and tailored to your audience to avoid going unread or ending up in the trash.

You may be wondering if you really need to bother creating and sending fitness newsletters—and the answer is, yes. Regardless of the size of your business, email campaigns are still an extremely effective and valuable marketing tool. In fact, research shows that email marketing offers the highest ROI of any marketing channel—in fact, for every $1 you spend on email marketing, you can anticipate an average return of $42.

But in such a competitive landscape, what can you do to increase open rates and the likelihood of your emails actually being read? Read on to learn how you can make sure your emails are the brightest in the inbox. 

What are fitness newsletters?

A fitness newsletter is a form of email communication that should be part of your larger content marketing strategy. Fitness newsletters can be used for a variety of purposes—for example, providing updates about your fitness business, sharing relevant industry news and fitness tips, or celebrating members’ milestones.

While the content will vary depending on the purpose and the audience, the ultimate goal of email marketing is to capture readers’ attention and keep them engaged.

What makes the best fitness newsletters?

Preparation is the key to success, so before you roll out your email marketing campaigns, you’ll need to start by defining your purpose and creating a strategy.

Here are some tips to help you get started: 

  • Set your focus & objectives: Starting with a clear understanding of your goals and objectives is critical to the success of your email campaigns. The focus of your emails will drive the content and design, as well as the relevancy to your recipients.
  • Identify your audience: If you want to engage your audience, you need to know about them—for example, their likes, interests and other demographic data. By understanding who you’re talking to, you can create tailored content to pique interest and maximize engagement.
  • Segment your email lists: Segmenting your email lists can take some time, but it’s extremely important to the success of your email marketing campaigns. Sometimes general information newsletters are appropriate to send to everyone, but creating tailored lists enables you to deliver the most engaging and consistent content to the right people. If you send too many emails that aren’t relevant to the recipients, you risk getting blocked or even reported for spam. 
  • Determine the frequency: After you’ve defined your goals and identified your audience, you’ll want to create a distribution plan that outlines the emails you plan to send, what you plan to include, and when you plan to send them. Consistency is key, so outlining your dates and topics in advance will help you avoid the last-minute scramble. It’s important to be realistic with the goals you set, so if you’re just starting out, consider sending one or two emails per month—you can always increase the frequency later).
  • Create a template: To make things a bit easier on yourself, considering creating several templates to use for different audiences and purposes. The templates you create will be the foundation of your email marketing campaigns, so it’s important to ensure your branding and tone is consistent in order to build trust and familiarity with your audience.

What’s Next?

Now that we’ve covered the basics, it’s time to start creating and sending your fitness newsletters!

Here are some tips to help you create awesome email campaigns that catch readers’ attention:

  • Write snappy, attention-grabbing headlines: The subject line is one of the most important parts of your email. We’re all busy people, and most recipients will make a snap judgment whether or not to read your email based on the headline alone. To entice readers to open your email, your headline should be a balance between being informative and intriguing.
  • Include high quality, captivating visuals: Visuals are the first thing we look for, so the reader’s eye will be immediately drawn to whatever visuals you include. Using rich imagery is a great way to highlight an essential point and keep your readers engaged. But it’s important to find the right balance between text and imagery, because using too many images will increase your load times and risk losing the reader’s interest.
  • Make your text scannable: The simplicity of your fitness newsletters is key to their readability. The majority of your subscribers will open your emails on their mobile devices, and long blocks of text can quickly cause readers to lose interest. Break up your content into shorter, more digestible chunks.
  • Include a clear call-to-action: If you want your readers to take specific action after reading your email, tell them. Guide your readers to a clear call-to-action button so they understand the purpose of your email, and make it easy for them to do what you’d like.
  • Optimize for mobile devices: The vast majority of your subscribers will likely be reading your fitness newsletters on their phones or other mobile devices. For this reason, you want to make sure your template is optimized for mobile use to provide a seamless user experience.

Conclusion

Email marketing remains one of the most cost-effective and conversion-rich forms of digital marketing. Creating and sending fitness newsletters is a powerful way to build stronger relationships with members, improve conversion rates, and generate new leads.

To learn how EZFacility can help you create customized email marketing campaigns, click here to request a free trial and live online demonstration.   

Why People Are Gravitating to Small Group Fitness Training?

Small Group Fitness Training and Member Retention

« Blog | Written by Kathryn Dressler | | (0) Comments

As a gym owner, you’re constantly thinking about ways to retain your members and keep them motivated—especially considering 50% of members quit the gym within the first six months.

So, what can you do to help reduce membership churn?

One solution is to provide consistent motivation. And while motivational drivers vary from person to person, there’s some truth to saying “there’s strength in numbers.” In fact, a study published in the Journal of Social Sciences found that participants gravitated towards the exercise behavior of those around them, suggesting the healthy actions of others can rub off on us.

In this blog, we’ll talk about what small group training is, as well as how it can benefit your members and your business.

What is small group training?

Small group training is an instructor-led, group exercise class that typically includes between 2-10 participants. It’s essentially the same thing as personal training, except with a group instead of an individual working one-on-one with a personal trainer. 

How does small group training benefit your business?

If you’re wondering whether small group training classes are worth your while, here are just a few examples of how they can benefit your gym:

1. Small group training helps diversify your services.

Today’s consumers want options, especially when it comes to their workout routines. And one of the best ways to attract and retain members is to offer a diverse range of services. Not everyone can afford private personal training lessons—and not everyone wants to do a one-on-one workout with a personal trainer. Offering small group training makes your gym more inclusive and affordable for people from different backgrounds, which helps give your facility a competitive edge.

2. Small group training can be more profitable in the long-run.

Small group training classes can actually be more profitable in the long-run than traditional personal training sessions. Consider this—if your personal trainers are hosting individual sessions, they’re limited to one person at a time for a set price, whereas group training provides the opportunity to train multiple people at once. While the cost per individual may be lower, you can end up making a lot more even if you only have a few people in each group. 

3. Small group training can attract new members.

Each of your members will have different preferences in regards to their workout routines. Some will want to workout on their own, while others feel more comfortable going to the gym with friends or family members. By offering small group training, you can accommodate those who may have some gym-related anxiety by offering a comfortable atmosphere where they can exercise with others—which also benefits you by encouraging referrals and attracting new members.   

How does small group training benefit your members?

Now that we’ve covered a few ways small group training can benefit your business, let’s talk about how it can benefit your members.

1. Small group training is an affordable alternative to traditional personal training.

Individual personal training sessions may be too expensive for many of your members, but small group training offers them a similar experience at a much more reasonable price. It’s the sweet spot between keeping the fitness experience large enough to be fun, but small enough to be personalized.

2. Small group training helps members connect with other like-minded people.

Small group training classes are a great way for members to meet, interact and socialize with other gym-goers. It helps them bond with each other, and creates a sense of belonging at your gym. When you have a community of members that are excited to come to your facility and interact with one another, it creates a better overall environment for everyone. 

3. Small group training increases accountability.

Let’s be honest—it can be really hard for some people to stay motivated. But as your members connect and build friendships with other people in their classes, they’ll naturally be more motivated to keep coming back and working toward their fitness goals. A little extra support from your personal trainers and other group members can go a long way—and it can have a huge positive impact on your retention rates.

Conclusion

While many trends in the fitness industry come and go, small group training isn’t just some passing fad. It continues to rise in popularity given the number of benefits it can offer your members, as well as the positive impact it can have on your bottom-line.

To learn how EZFacility can help simplify member management and streamline class scheduling, click here to schedule a free personalized product tour.

Responsive Design from EZFacility

EZFacility’s New UI Experience Is Here

« Blog Product Release Notes | Written by Kathryn Dressler | | (2) Comments

In case you haven’t already heard the big news—we’re excited to share that we’re rolling out a major user interface (UI) redesign! Featuring a responsive, modern design across devices, EZFacility’s new UI offers an intuitive edge and solution to workflow challenges fitness businesses have been struggling to address since the Coronavirus pandemic upended the industry in 2020. And our latest investment doesn’t end with design—the upgrade also includes a new hosting partnership with Amazon Web Services (AWS), the world’s largest cloud computing provider.

Continue reading “EZFacility’s New UI Experience Is Here”
How to Get More Online Personal Training Clients

Looking to Get More Personal Training Clients? 5 Proven Strategies

« Blog | Written by Kathryn Dressler | | (0) Comments

Whether you run your own personal training business or work at a fitness facility, the ultimate goal is to build a roster of loyal, engaged clients. The online fitness market is booming, but there are a lot of other fitness businesses and personal trainers vying for the attention of your current and prospective clients.

So, what can you do to break through the noise and stand out?

In this blog, we’ll cover five tried-and-true marketing strategies to help you attract more prospective clients to your personal training business.

1. Leverage social media

Utilizing social media is the fastest, cheapest and easiest way for personal trainers to reach their target audiences and potential clients. It also allows fitness businesses to control the narrative by deciding what content to share and when.

Here are a five social media marketing tips to keep in mind:

  • If you’re just starting out, it’s best to pick just one or two social media platforms to focus on so you can maximize your marketing efforts.
  • When it comes to social media marketing, consistency is key. To build an engaged following you need to be in constant communication with your followers.
  • Focus on creating and sharing content that’s relevant, of interest, and will resonate with your target audience to keep them coming back to your social media pages for more. Even better—try to identify a niche or a need you can fill.
  • The communication on social media goes both ways, and followers don’t just want to be talked to—they want to be listened to. In addition to sharing regular and compelling content on your pages, make sure you interact with your audience as well.

2. Participate in local events

Most cities host health fairs or other fitness-related expos several times throughout the year, creating the perfect targeted marketing opportunity for your personal training business. Setting up a booth at these types of events is a great way to introduce potential clients to your personal brand, and face-to-face conversations give you a greater ability to sell yourself and build relationships.

If you bring free swag to hand out, you’ll likely attract even more people to your booth—and it’s a great opportunity to snap some pictures to post to your social media accounts, too.

3. Highlight customer reviews & testimonials

Did you know that 92% of consumers will hesitate to buy a product if there are no reviews left by customers? And 97% of consumers say the customer reviews they read influence their purchasing decisions?

If you haven’t already done so, it’s time to create a testimonial marketing plan. Your online presence is more important today than it’s ever been, and not only do potential clients want to see what others are saying about your personal brand—they expect it. So much so, that 92% of consumers say they’ll hesitate to buy a product if there are no reviews left by customers.

The great news is—72% of customers say they’ll provide reviews and testimonials simply if a local business asks them to! With the right marketing efforts in place, you can easily beef up your online presence by garnering more online reviews and customer testimonials.

4. Incentivize referrals

Countless statistics show that the majority of us are influenced by what others say—for example, 83% of Americans say word of mouth recommendations from friends or family members make them more likely to purchase that product or service, and 41% say they trust a recommendation from someone they know more than a social media recommendation.

Given the power of peer persuasion, rewarding your clients for referring friends to your personal training business is a win-win. Not only will this benefit your business by introducing new potential revenue streams, it will also create a more fun and meaningful member experience.

You can structure a refer-a-friend campaign a number of different ways. A few ideas include offering a discount on personal training services, a free session for a certain number of referrals, or giving away free branded swag.

5. Enhance the member experience

Providing a great member experience is critical to creating a positive association with your personal brand, establishing credibility, and building a robust network of personal training clients. The experience you provide—whether positive or negative—will stay with you and impact your long-term success.

Today’s consumers are more empowered than ever, making it that much more important for you to differentiate your personal training business from competitors, and to consistently deliver an exceptional experience that no one else can.

Conclusion

One silver lining of the pandemic is society’s heightened awareness of the importance of exercise to maintaining total body health. This has created a lot of new opportunities, especially in the digital fitness space, meaning the climate is ripe for personal trainers who are able to effectively utilize marketing efforts to connect, engage and build long-lasting relationships with clients.

To learn how we can help streamline your personal training business so you have more time to connect with potential clients, click here to schedule a free personalized product tour.

macbook-client-profile

The Importance of Gym Management Software

« Blog | Written by Kathryn Dressler | | (0) Comments

If you’re a gym owner, you already know how much time and energy it takes just to manage the day-to-day operations. From scheduling staff and fitness classes to overseeing equipment maintenance and inspections, the number of moving parts at any given time can be overwhelming. Without the right organizational tools, clear communication channels, and effective oversight, things can get out of hand pretty quickly and result in costly errors.

Gym management software continues to grow in popularity given its ability to increase efficiency and productivity, reduce the risk of human error, save time and money, and enhance the member experience. On top of that, the low upfront cost structure of a cloud-based software solution makes it a financially attractive option for fitness businesses of all sizes.

In this blog, we’ll cover some key benefits of using gym management software, in addition to how EZFacility’s cloud-based management system can improve your facility’s operations and membership management.

What is gym management software?

Gym management software—also sometimes referred to as membership management software, a facility management system, or a gym software solution—is a platform of tools that will centralize and streamline your facility’s operations. The software makes it easy for gym owners to assign tasks to employees, manage inventory, improve the payments process, and more—all from one secure location.

In a nutshell, gym management software serves as a central hub for gym owners to better manage and oversee their facility, staff, and memberships. 

Benefits of choosing EZFacility as your software solution

If you’ve decided a membership management software is right for you, the next step is to choose your service provider. We’re sure you’ll do your research, but to make things just a little bit easier for you, we’ve outlined some of EZFacility’s key features and how they can benefit your business.

1. Automate & Simplify Administrative Tasks

When it comes to business, time equals money—and our software solution can help you save a lot of time. Here are a few ways EZFacility can save you money by streamlining administrative tasks:

  • Facility scheduling & management: Centralize the scheduling of physical resources and consolidate all classes, clinics, and rentals into a color-coded schedule. At-a-glance locate available resources and master resource utilization reports to ensure your facility is working to capacity.
  • Membership management: Create custom membership plans, manage relationships, sell services online, assign plastic or RFID member cards, track payments, and automate text and email reminders to reduce client delinquencies.
  • POS & inventory management: Need to sell point of sale products from a desktop or mobile device? Or keep an eye on product levels, automate reorder alerts, manage online or in-house coupon codes, and report on product profitability? We have the tools you need.

2. Empower & Engage Clients

We’ve previously talked about the importance of the member experience. Here’s how EZFacility can help you consistently deliver exceptional experiences to keep current members engaged and prospective members interested:  

  • Self-service client portal: Allow clients to update payment information, pay outstanding balances, view your calendar, schedule sessions, purchase packages or memberships, register their kids for summer camp or soccer clinics, and more–all online and all on their own.
  • Marketing tools: Customize and send advanced email marketing campaigns to develop new customer relationships or nurture leads throughout the buying process. With automated email and text message functionality–ensure clients receive the right information at the most opportune time.
  • Online registrations & rentals: Enjoy online multi-enrollments, guest check-outs, and discount codes—all while providing business owners with real-time feedback of event and rental success. In fact, with our Smartwaiver integration, you’ll ditch the paper trail with digitally signed, tracked and organized custom liability waivers and event forms.
  • Text message automation: With our EZMessaging feature– schedule single or multiple future campaigns or assist in delinquent billing collections by sending automated reminders. With a 97% read rate within 3-5 minutes and custom shortcode keywords, it has never been easier to connect and start conversations with members.
  • Branded mobile app: With a branded mobile app clients have access to facility information, business social media accounts, schedules, trainer profiles, push-notifications, promotions, and can even ditch their physical member card by adding it to their mobile wallet. Available in both the Apple and Android app stores.

3. Gauge Success

When you utilize one centralized software solution to manage your gym’s operations, you gain insight into a lot of critical data. Here’s how EZFacility’s membership management software can help gym owners more effectively assess performance and gauge success:

  • Extensive report suite: Get an in-depth look under the hood of your business–including financial, point of sale, marketing, payroll, membership and training–just to name a few. Export reports in a variety of file types available, including .csv, .pdf, .xlsx, etc.
  • QuickBooks Online integration: Easily connect with tools that you already use—like QuickBooks Online. By partnering with an industry leader in the accounting software space—you can save time and stay organized by syncing EZFacility financials directly into the QuickBooks Online platform.
  • Multi-location support: As you continue to grow and open additional locations –rest assured that EZFacility is by your side. Enjoy the flexibility to share clients and bookings across locations, report on vital business data from a central hub, engage clients with a multi-location branded app, and more. 
  • Google Analytics integration: Have you ever wondered where in the online buying and registration process clients are dropping off? With our Google Analytics connector– find out just that and more.

Conclusion

For a gym owner to be successful in today’s business climate, it’s imperative to get onboard with the shift to digitization and to invest in a gym management system that can accommodate changing business needs, in addition to the needs of employees and consumers.

To learn more about how EZFacility’s gym management software can optimize your gym’s operations, click here to schedule a free personalized product tour today.