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About EZFacility Support Services:
- The EZFACILITY customer service department is dedicated to
resolving customer issues quickly and reliably.
- The Support staff consists of experienced service professionals including
certified database and network experts.
- The EZFACILITY staff strives to provide you the right answer as quickly as possible.
- Quick response, knowledgeable staff, and dedication to your
satisfaction are the goals of EZFACILITY's support team.
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Support
- If you have a question, suggestion, system problem - or if you would like to request additional training for any EZFacility
software service, we ask that you please follow the simple support process outlined below.
- Log into your EZFacility.com account.
- Click the Help/Support Button at the top of the web page in order to access the "Help and Support" section of our software.
There are a variety of tools here to help you achieve success with your EZFacility.com account, such as:
- Detailed User Guides
- Feature Request and Trouble Ticket submission forms
- Solutions for common problems
- Training Request forms
- Local Support Contact numbers
- Frequently Asked Questions
- EZFACILITY Training:
Request Product Training:
Our staff are experts at providing comprehensive training
to new users on how to effectively use EZFACILITY software solutions. We provide two hours of telephone-based
user training after the product has been deployed. If necessary,
additional training is available.
- Operating Hours:
Live assistance is available to our customers from 8:30am to 5:30pm EST, Monday through Friday.
- Contact Support :
PHONE: (516)
349-1999
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